Frequently Asked Questions
Do I need a Private Investigator?
If you are reading this, make the call for a free consultation!
Are you licensed?
Yes, we are licensed by the North Carolina Private Protective Services Board.
License #5022 and Company #BPN008157P2
Is the service expensive?
Investigative services are never inexpensive. The old saying “you get what you pay for” applies here.
Hiring the right professional can save you thousands of dollars and headaches down the road.
Can you guarantee the outcome of an investigation?
The simple answer is no. Each investigation is approached with a non-biased eye. Our job is to gather evidence and present the information to our client. To “guarantee” an outcome would be unethical. We do guarantee that we will always put our clients first and do the best job possible to deliver results.
Do you offer a free consultation?
Yes, we do provide a free no-obligation phone consultation and will dedicate the needed time to understand your specific needs. During the consultation, we will explain our services and discuss our rates. You can either contact us by phone, email or even social media to schedule your consult.
If I call you, is it confidential?
Yes, your identity will always be protected and safeguarded. Your call is always confidential, even if you choose not to proceed with us. We do not share or sell our clients or potential clients' information to anyone.
Are there any hidden charges?
No. We use a simple to read contract that outlines the scope of the investigation and total costs of the investigation.
If any unforeseen expenses arise you will be consulted before they are incurred or they will be free of charge.
Do you work on a retainer?
Yes, most all Private Investigative firms do.
How am I kept up to date on the progress of my investigation?
We will give you weekly updates on the progress either by phone or e-mail for the longer more extensive cases.
Some cases may require more frequent contact. Either way, we are just a phone call or e-mail away.
How will the findings of my case be presented?
When the final bill is paid you will receive a written report along with any photo or video evidence collected during the course of the investigation.
Is your Investigative proof admissible in court?
Our investigative evidence is admissible in a court of law or any legal proceedings. Our investigators are available to provide testimony in support of the evidence that we have compiled and presented our client with.
What is the next step?
Schedule your consultation; get in touch with us today.